Merchant Policies
Return Policy: If you are not 100% satisfied with your purchase, contact us toll free or via e-mail and inform us of why you are not satisfied with your product(s). You must return the item within ten (10) days in its original packaging and there should be no damage to the products(s). You will be responsible for the shipping for the return of the items and you can exchange the items for another item(s) of less or equal value. You will receive a refund on the difference. There are no refunds on portraits, deposits for portraits, custom framing or limited editions; sales on these items are final.
Copyright 1999, Loveless Galleries. It is unlawful to use any artwork from this site for personal or business use. You must contact our offices to get permission to use artwork of James Loveless. All other work at this site is totally prohibited.
Confidentiality: This is a secure website, we do not sell or give your personal information to anyone. We use PayPal to collect funds for the purchases you make at this site. We DO NOT ever see your credit card information and therefore your financial information is kept confidential.
Loveless Galleries goes the extra mile to carefully package and ship every item. Our delivery policy means that we will choose the best available carrier in your area to deliver your order.
* Orders going to Alaska, Hawaii, Puerto Rico, U.S. Possessions, Canada, APO or FPO addresses are always shipped by air.
* We ship most items through the United States Postal Service, and they will be delivered with your regular mail. Some items may be shipped via United Parcel Service, Federal Express or other independent carriers.
* When your order ships, you will receive a shipping confirmation via e-mail. This will contain tracking information for your order. Please note, some carriers do not provide Loveless Galleries with tracking information, but we will inform you that your payment has been received.
*If products are not available at the time of your purchase, we will notify you of delays in shipping.
We cannot ship glass through UPS and Federal Express will always be used to ship framed art prints with glass on them. Let us know if you prefer Plexi-glass instead of regular glass for your framed prints. Plexi-glass costs a bit more, and you will receive another PayPal invoice to pay for the request to have Plexi-glass.
*Please inform us if you do not want your orders to be left at the door when shipped. You may elect to have a note left on your door and you can pick our items up at the nearest United States Post Office, UPS or FedEx location. If you do not indicate whether you want the items to be signed for; they will automatically be left at your door.
*You may also opt to have your deliveries shipped to your place of employment or a friend or relative that will be available to sign and accept your shipment. Please send a separate e-mail for this specification or when you check out, include alternate shipping address at PayPal shopping cart (Special Shipping Specifications) section.
* We'll notify you if additional charges are required for deliveries outside the Continental United States. You may also be required to pay duty or taxes in those destinations.
* Some items that are ordered together may ship separately which means you will be contacted to add additional shipping for the other items. Statues, magnets, calendars and prints may all come from separate suppliers and you will be contacted if additional shipping fees will apply.
FOR INTERNATIONAL SHIPPING FEES, there will be an additional charge to what was paid when your order was placed. We will contact you via e-mail to inform you of the total shipping fees and send you an invoice via PayPal to pay the difference. If you have an APO address, please use that address when shipments are to be made outside of the Continental United States.
When making all purchases, please indicate if the billing address is different from the shipping address.
For all other questions, please call our toll free number at: 1-866-600-9025.
Return Policy:
Shipping Policy:
Confidentiality Policy:
Copyright Policy:
Catalog:
Loveless Galleries does not offer a printed catalog, but our website serves as our on-line catalog. We add new items to our website daily and by the time we ship the catalog to you, it would be out of date. You can order on-line 24 hours a day, seven days a week, using all major credit cards through our secure site called PayPal. We also accept telephone orders, just call the toll free number and have your credit card ready.
Framing:
In order to purchase prints framed, click on the drop menu and you will be able to purchase your prints framed. The first price reflects the print costs. The second price is for the wood frame. Sometimes we offer different color frames; but is you prefer another color, just call us. Please be advised that the total cost for the framed prints, includes the cost of the print, so you do not have to purchase the print price and the framed price together. Shipping fees and sales tax fees are calculated when you check out. When you phone in your orders; shipping fees and sales tax will be added manually.
Framed print pricing includes the print, matting, glass, frame, dust cover and wire, screws, hangers and shipping costs. Your prints will be securely packaged so as not to cause breakage to the glass. If your framed prints are broken during shipping, call us within ten days of receipt and we will give you the instructions on returning the damaged items and how we will work to replace those goods.
To determine the size of framed prints; call us and we will give you the dimensions of framed prints. Please have the title of the print and the size available.
If you purchase a print unframed and then decide to have the print framed; just call us and we will deduct the cost of the print from the remaining price and you will pay the difference. Shipping fees and sales tax will still apply for the final total. For International Shipping pricing, see information listed below.
Thank you,
James & Yvette Loveless
CEO & President
Loveless Galleries
Limited Editions:
Loveless Galleries sells limited editions and many times the prices go up and are increased by our suppliers without notice to us. If you purchase a limited edition at Loveless Galleries and we go to our supplier to purchase the artwork and the price has increased, you will receive an invoice from PayPal to pay the difference that will reflect the increase. All sales are final on limited editions and if you make a purchase of a limited edition, and find that the price has increased, you will be unable to request a refund. You will be charged for the difference and we will ship the print to you at that time. Thank you.
